Call: 02871 338641

Privacy Policy

Your privacy is important to Eakin Brothers Limited.  In this retailer privacy policy, the references to us, we, our (or similar wording) relate to Eakin Brothers Limited. We respect your privacy and want you to know that the information you share with us will be treated with care.

This Privacy Statement addresses what personal information we collect and how we handle the personal information shared with us. Please read the following carefully to understand our views and practices.

We will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("Personal Data") unless you provide it to us voluntarily- opt in. If you do not want your Personal Data collected, please do not submit it.

We don't make consent a pre-condition of a service.  You can refuse consent, without detriment, verbally or by writing to - Mr Peter Eakin, Eakin Bros Ltd, 48 Main Street, Claudy, BT47 4HR

For the purposes of the Data Protection Act 1998  /  GDPR 25.05.18,  the data controllers are Eakin Brothers Limited.

By giving your email address and/or phone number and/or postal address and /or social media details, you are confirming that you are happy to occasionally receive news, information and offers from Eakin Brothers Limited trading as Eakin Bros.

Information collected
This Privacy Statement covers Eakin Brothers Limited.

This Privacy Statement applies to personal information we obtain from and about individuals interacting with us and via our website, products, services and on site CCTV footage.

As you interact with Eakin Brothers Limited, there may be opportunities for you to provide us with your information. Additionally, we may collect certain information about you or your vehicle as further described below.

You may provide us with information about you or your vehicle through a number of sources: our websites, product and related off site events, test drives or other incentive applications, surveys, social media platforms, competition and prize draw entries. We also receive information about you through vehicle sales records and service records.

We also may obtain information about you and your vehicle from affiliates, licensees for consumer merchandise, partners and other sources such as companies that provide lists of potential vehicle purchasers and current owners, if such companies are permitted to share your information with us pursuant to their privacy statements.

This website will collect data from different sources where we have permission to do so - for example but not limited to:

  • Contact information (such as name, address, town, county and postcode, email address and telephone number)
  • Vehicle information (such as vehicle registration number, make, model, model year)
  • Non-credit-related marketing profile information (such as when you plan to service your vehicle, purchase or lease a vehicle in which you're interested)
  • Relationships you have with us in addition to the purchase and servicing of your vehicle.
  • Eeligibility verification information (such as employer name, or relationship to another person employed.)

Data Use
The information Eakin Brothers Limited, collects about you and your vehicle will be used to provide customer and vehicle support services, product information updates, marketing, market research and sales tracking purposes and to contact you to measure and improve our service levels.

You may choose to forward or share information from our websites or emails to another person. Email addresses submitted to us for this purpose will not be captured for later use in marketing unless the recipient opts into receiving additional marketing materials from Eakin Brothers Limited.

Data Sharing
Eakin Brothers Limited, may share the information it collects about you or your vehicle in the following instances:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Eakin Brothers Limited, our customers, or others.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request.
  • With our services providers who work on our behalf and who do not have an independent right to use the information to which they have access or that we disclose to them. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • With our business partners for marketing activities, business partner marketing activities or both
  • With third parties for research and development purposes (such as university research institutes for improving road safety)
  • We will never sell your information on. Your information will only be disclosed to us or our affiliated or associated companies and companies working on behalf of ("selected third parties").

Data Security
Eakin Brothers Limited, uses administrative, technical and physical security to protect the personal information we maintain and to help ensure that it is used according to this Privacy Statement.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA. who work for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. All information you provide to us is stored on our secure servers.

Cookies
In some cases, we may collect information about you that is not personally-identifiable. Examples of this type of information include your IP address, the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our Site or advertisement. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason as above, when you view the Site we may store some information on your computer. This information will be in the form of a “Cookie” or similar file and will help us in many ways. To read more about the types of cookies in use on this site, please see the following link.

Linked Sites
Some links provided in this Site may lead to sites furnished by independent site owners. If you use these links, you leave this Site. The information presented therein is the sole responsibility of those site owners. Eakin Brothers Limited trading as Eakin Bros has no control or responsibility for the content of independent sites and provides these links to its visitors for their convenience. If you decide to access any of the third party sites from this Site, you do so entirely at your own risk. Please check these policies before you submit any personal data to these websites.

Eakin Brothers Limited
When you buy, lease or service your vehicle from Eakin Brothers Limited, we may share your information with the vehicle manufacturer. Additionally, because we are often the first contact with you, we can answer any questions you may have about its privacy practices.

When completing a purchase or lease agreement or signing a service repair order with Eakin Brothers Limited, you should be provided with information describing Eakin Brothers Limited privacy practices and related policies that explain that certain personal information that you provide to the dealer may be shared with the vehicle manufacturer or others in accordance with this Statement.

Access to information
The Act gives you the right to access information held about you. Your right to access can be exercised in accordance with the Act by contacting Mr Peter Eakin, Eakin Bros Ltd, 48 Main Street, Claudy, BT47 4HR  set out below enclosing a copy of your driving licence or other recognised form of identity.

How to Manage Your Personal Information/Communications Preferences:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us at Eakin Brothers Limited  Tel: 02871 338641,  48 Main Street, Claudy, BT47 4HR

If you opt out of receiving marketing communications from Eakin Brothers Limited,  your personal information will not be used for marketing, but may still be used for the other purposes described in this Privacy Statement (such as vehicle support and service information).

If you have subscribed to a particular email newsletter or any other form of communication, you should follow the instructions in the email or contact us to review how we communicate with you.

Privacy enquiries and correcting your information
If you have any questions, comments and requests regarding this privacy policy or if you have submitted Personal Data through the website and would like that information deleted from our records, please contact us at our e-mail address using the contact details on our website. We will use reasonable efforts to suppress this information from our existing files.

If we make any changes to this Privacy Policy, we will update the details on our website so that you are kept informed on how we use your data and under where it is disclosed or shared. The updated Privacy Policy will take effect as soon as it is posted on our website and will supersede any previous versions.

This Policy was last updated on 18.09.2017.

Eakin Bros Limited Privacy Policy
Your privacy is important to Eakin Bros Ltd as is your trust in our products and services. We want you to know that the information you share with us will be treated with care.

This Privacy Statement addresses what personal information we collect and how we handle the personal information shared with us. Please read the following carefully to understand our views and practices. We will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("Personal Data") unless you provide it to us voluntarily. If you do not want your Personal Data collected, please do not submit it.

For the purposes of the Data Protection Act 1998 (the “Act”)  / GDPR  the data controllers are Eakin Bros Ltd.

1. Scope
This Privacy Statement applies to personal information we obtain from and about individuals interacting with website, products and services. It does not apply to personal information we obtain in our capacity as an employer.

2. Information collected
This Privacy Statement covers all Eakin Bros Ltd businesses and subsidiaries in the United Kingdom. Mobile applications have separate privacy statements, as described in the Mobile Applications section below. As you interact with Eakin Bros Ltd, there may be opportunities for you to provide us with your information. Additionally, we may collect certain information about you or your vehicle as further described below. You may provide us with information about you or your vehicle through a number of sources: websites, product and related events, test drive or other incentive applications, surveys, social media platforms, competition and prize draw entries.

We also use information about you from our vehicle sales records.

We also may obtain information about you and your vehicle from affiliates, dealers, licensees for consumer merchandise, partners and other sources such as companies that provide lists of potential vehicle purchasers and current owners, if such companies are permitted to share your information with us pursuant to their privacy statements.

This website will show data from different sources where we have permission to do so - for example but not limited to:

  • Contact information (such as name, address, town, county and postcode, email address and telephone number)
  • Vehicle information (such as vehicle identification number (VIN), make, model, model year, selling dealer, servicing dealer, date of purchase or lease and service history)
  • Vehicle performance data (such as engine and transmission performance, airbag deployment conditions or crash or near crash information about how a vehicle’s systems performed)
  • Non-credit-related marketing profile information (such as when you plan to purchase or lease; the vehicle in which you're interested)
  • Photographs such as those that you may submit for contests or prize draws

3. Use
The information Eakin Bros Ltd collects about you and your vehicle will be used to provide customer and vehicle support services, product information updates, marketing, market research and sales tracking purposes and to contact you to measure and improve our service levels. You may choose to forward information from one of our websites or emails to another person. Email addresses submitted to us for this purpose will not be captured for later use in marketing unless the recipient opts into receiving additional marketing materials from Eakin Bros Ltd.

4. Mobile Applications
When you download a 3rd Party Application to your mobile device or vehicle, the 3rd Party Application may collect information about you in connection with your download or use of that application. Eakin Bros Ltd is not responsible for the collection or use of information by 3rd Party Applications. We recommend that you carefully review the privacy statement of each 3rd Party Application prior to downloading or using them.

5. Sharing
Eakin Bros Ltd may share the information it collects about you or your vehicle in the following instances:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of our customers, or others.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request
  • With our services providers who work on our behalf and who do not have an independent right to use the information to which they have access or that we disclose to them. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • With our business partners for marketing activities, business partner marketing activities or both
  • We will never sell your information on. Your information will only be disclosed to our affiliated or associated companies, ("selected third parties").

6. How to Manage Your Personal Information/Communications Preferences:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us via the details contained in the Contact Us section below. If you have subscribed to a particular email newsletter or other communication, you should follow the instructions in the email or on a related website to unsubscribe.

If you opt out of receiving marketing communications from Eakin Bros Ltd, your personal information will not be used for marketing, but may still be used for the other purposes described in this Privacy Statement (such as vehicle support and service).

7. Security
Eakin Bros Ltd use administrative, technical and physical security to protect the personal information we maintain and to help ensure that it is used according to this Privacy Statement.

8. Storing your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

9. Data Transfer
Your personal data is collected, processed, transferred and used by selected or preferred dealers and commissioned or selected suppliers to process your account, request(s) or message(s) and to provide you with the requested customer and vehicle support services. If necessary to fulfil or process your request, Eakin Bros Ltd may also disclose this information to any subsidiaries and affiliated companies, agents and suppliers for the above purposes where the data may be processed or used. For these purposes, your data will be transferred and processed correctly. All steps reasonably necessary will be taken to ensure that your data is treated securely and in accordance with applicable laws. Please read the Privacy & Cookies Policy for more details.

10. Access to information
The Act gives you the right to access information held about you. Your right to access can be exercised in accordance with the Act by contacting us at the address set out below enclosing a copy of your driving licence or other recognised form of identity. Any access request will be subject to a fee of £10 (payable to Eakin Bros Ltd) to meet our costs in providing you with details of the information we hold about you.

11. Privacy enquiries and correcting your information
If you have any questions, comments and requests regarding this privacy policy or if you have submitted Personal Data through the Site and would like that information deleted from our records, please contact us at our e-mail address: info@eakinbrosltd.co.uk  or telephone the 02871 338641 or write to Mr Peter Eakin, Eakin Bros Ltd, 48 Main Street, Claudy, BT47 4HR. We will use reasonable efforts to suppress this information from our existing files. To update your details held by one of our partners, you must contact them directly using the details above:

12. Changes to our Privacy policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and you should regularly check for updates or changes to our privacy policy.

Effective date 18.05.18.